Expanding multinational technology services and solutions company along with Randstad is looking for customer oriented individuals to work in full time positions.
-Undertake more complex tasks within the team and provide technical support/ advice to others.
-Ensure that all out of line operational issues are escalated in accordance with company technical escalation process.
-Monitor adherence to technical and quality standards for own area and ensure full compliance with established procedures.
-Ensure the most effective utilisation of resources, planning, scheduling and monitoring the work of the team.
-Ensure the delivery of cost effective and quality services in line with our contractual obligations thereby achieving high levels of customer satisfaction.
-Liaise with key customers, account managers and colleagues, providing technical guidance and advice in support of a customer issue.
- Strong communication skills in English
Fluent in GERMAN
-At least 1-2 years relevant work experience including some supervisory experience.