On behalf of our multinational Client are one of Europe's leading providers of communications services, with over 21 million corporate and residential customers in the UK alone. They do this through their strategy of providing the best communications services and solutions for everybody in the UK and for corporate customers across Europe. We are currently looking for:
Contract Support Manager - Budapest
The role holder supports key commercial functions required for the globally spread Contract and Service Relationship Management team. This includes handling of small to medium customer requests for changes and the production of library and reference material supporting Business Management activity.
Responsibilities:
- Support of Commercial Managers, Contract Managers and Business Managers.
- Manage high volumes of simple to complex customer requests.
- Update operational inventory with commercial data in line with completed customer orders.
- Interpret and verify customer requirements and obtain appropriate pricing for the required services, responding within agreed deadlines.
- Co-ordinate pricing requests with understanding the cost and revenue impact of changes.
- Perform commercial order entry related functions with filling in internal ordering forms with information obtained during the quote preparation phase.
- Responsibility for the financial performance, service delivery, billing, efficiency of change controls and general support activities affecting commercial and service performance of the contract
- Maintain contact with the global implementation teams by holding regular conference calls.
Qualifications:
- Bachelor's Degree
- Fluency in English and German
- Other any kind of language knowledge is advantage
- 2 years relevant experience in client, contract, commercial management or supporting
- Business and finance background is a plus
- MS Office knowledge
- Affinity for ICT
- Good communication, interpersonal skills
- Well organised
- Internal and external customer focused
- Ability to time management
- Exactitude and reliability
Magán-munkaközvetítői ny. sz.: 29338/2000-0100
Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100
If you are interested in this position please send your CV in Hungarian, English language with the reference number (BUD-13-219) to Viktória Kmety the following e-mail address:
v.kmety@trenkwalder.com
Registration number: 29338/2000-0100
Jelen hirdetésre való jelentkezéssel és pályázati anyagom elküldésével hozzájárulok a Trenkwalder Kft. rendelkezésére bocsátott önéletrajzomban szereplő adatok kezeléséhez, adatbázisba történő felvételéhez ill. megfelelő állásajánlat esetén - előzetes egyeztetés alapján - megbízójuknak való továbbításához. Tudomásul veszem, hogy az adatok adatbázisból való törlése vagy az adatok módosítása írásbeli kérésemre, a kérelem kézhezvételét követő 8 munkanapon belül történik. Az erre irányuló kérést az adatokat regisztráló irodának írásban kell eljuttatnom. Igazolom, hogy az általam megadott információk valósak.